Maintaining your information in a secure and confidential manner is the foundation on which we build our professional relationship. Privacy builds on that foundation. At Catalytics privacy matters, so we want you to understand what information we collect, how we use it, and how we protect it.
What we collect
We collect only the information we need. What we seek depends on the programs and services you request. Sometimes the information we collect is anonymous. Where we can, we collect information from you directly. Otherwise we take steps to confirm that those who give us your information have the authority to do so.
How we use your information
We use your information to understand and meet your needs, and deliver the programs and services you request. As an example, we may use it to send you Catalytics or scorePoint™ information that could be of interest to you.
When we share your information
At Catalytics, we sometimes work with partners and other organizations to help us deliver the programs and services you request. This may include associate practitioners who have a required skill set. In some cases, we may need to share your information with these entities. When we do, we only provide them with the information they need to perform their assignments.
How we protect your information
We protect your information from unauthorized access and use with appropriate safeguards and security measures. We keep your information as long as needed, or as long as required by law. After that, it is destroyed, erased or made anonymous. Catalytics employees and associates are aware of our commitment and uphold it. We always require associate practitioners to sign confidentiality /non-disclosure agreements prior to commencement of knowledge transfer.
You can access and update your information
You may update and request access to your information. Although we take care to keep your information accurate and up-to-date, please inform us if we need to make changes. In fact, it is in your best interest to do so.
We respect your choices
It’s up to you whether we can use your information. You generally give us your consent when you request our programs and services. And you have the power to withdraw your consent at any time — simply contact us and let us know. This may end some programs and services you receive from us.
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This privacy commitment applies to The Catalytics Group Inc. (Catalytics). Some programs and services you request may be provided by organizations with whom Catalytics is affiliated. Where it is, information about how your privacy is protected will be provided by the sponsoring entity.
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